Garage Door Xperts Inc. SMS Terms of Service

Effective Date: May 22, 2025

By opting into Garage Door Xperts Inc.’s SMS messaging program, you agree to these SMS Terms of Service (“SMS Terms”). These terms govern your participation in our SMS program and are in addition to our general Terms and Conditions (https://www.garagedoorxperts.com/terms-and-conditions) and Privacy Policy (https://www.garagedoorxperts.com/privacy-policy).

1. Program Description

By opting in, you agree to receive SMS/MMS messages from Garage Door Xperts Inc. to the mobile number you provide. Messages may include, but are not limited to, promotional offers (e.g., discounts on garage door services or installations), transactional updates (e.g., appointment confirmations, service reminders), and customer service communications. Your consent to receive these messages is not a condition of any purchase.

2. Opt-In Consent

By providing your mobile number and opting in (e.g., via a web form, mobile app, or texting a keyword to [Your Sending Number]), you expressly consent to receive automated marketing and non-marketing text messages from Garage Door Xperts Inc., including messages sent via an automatic telephone dialing system (ATDS) or artificial/prerecorded voice, where applicable.

3. Opt-Out Instructions

You may opt out at any time by texting STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to [Your Sending Number]. After texting one of these keywords, you will receive a one-time confirmation message, and no further messages will be sent unless you choose to opt in again. To rejoin, you may sign up as you did initially or text START or JOIN to [Your Sending Number].

4. Message Frequency

The frequency of messages may vary depending on your interactions with our program. We estimate sending up to 5 messages per month, though this may change based on your activity or our program updates. If we change the sending number or short code, we will notify you via SMS.

5. Message and Data Rates

Standard message and data rates may apply for any messages sent to or from you. Please consult your wireless carrier for details about your text messaging or data plan.

6. Help and Support

For assistance, text HELP to [Your Sending Number] or contact us at [Your Contact Email or Website URL/contact]. Our support team is available to answer questions about the SMS program.

7. Carrier Disclaimer

Garage Door Xperts Inc. is not responsible for delayed or undelivered messages. Message delivery is subject to your mobile carrier’s network and capabilities. Carriers (e.g., AT&T, Verizon, T-Mobile) are not liable for any delays or failures in message delivery.

8. Privacy and Data

Your privacy is important to us. Please review our Privacy Policy (https://www.garagedoorxperts.com/privacy-policy) to understand how we collect, use, store, and protect your personal information, including your mobile number. We do not share your opt-in data or consent status with third parties for their marketing purposes, except with service providers who assist in operating our SMS program.

9. Changes to These Terms

We reserve the right to update these SMS Terms at any time. Changes will be effective upon posting to our website (https://www.garagedoorxperts.com/sms-terms). Your continued participation in the SMS program after changes are posted constitutes your acceptance of the updated terms.

10. Dispute Resolution

Any disputes arising from these SMS Terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA). For claims under $15,000, you may choose document-based, telephone, or in-person arbitration, and we will cover all arbitration fees unless the claim is deemed frivolous. For claims exceeding $15,000, AAA rules will govern fee allocation.

11. Disclaimer of Warranties

Our SMS program is provided on an “as-is” basis. We do not guarantee uninterrupted or error-free service and are not liable for any damages resulting from your participation, except as required by applicable law.

Contact Us

For questions about these SMS Terms or our SMS program, please contact us at tos@garagedoorxperts.com .

Disclaimer: These SMS Terms of Service are provided for informational purposes only and do not constitute legal advice. Please consult with legal counsel to ensure compliance with all applicable laws and regulations.